Privacy Policy

Artists are the professionals who hold an account with us. Clients are the people those artists serve; clients do not have accounts — an artist enters their details, and a client may receive a private link, an email, or a text from their artist through the service.

From artists: name, email address, phone number, business details, timezone, and login credentials handled by our authentication provider. If an artist accepts card payments, our payment processor collects their payout details directly — we never see or store card or bank numbers.

Entered by artists about their clients: name, phone number, email address, appointment history, session notes and photos, care instructions, prices, payments, and whether that client has consented to receive text messages. Artists decide what to enter; we process it on their behalf.

Automatically: ordinary server and security logs (IP address, browser type, timestamps) and error diagnostics. We do not use advertising trackers or sell data to anyone, ever.

An artist may send appointment reminders, aftercare instructions, payment links, and review requests to clients who have agreed to receive them. Consent is recorded on the client’s record before any message is sent; a client with no recorded consent is never texted.

Message frequency varies with a client’s appointments. Message and data rates may apply. Reply STOP to any message to stop receiving them, or HELP for help. Opting out is immediate and permanent until the client asks to resume.

No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are never shared with third parties, and are used only to deliver the messages described above through our messaging provider.

To run the service: show artists their clients and schedule, send the messages and emails artists ask us to send, process payments they request, keep the service secure, and support them when something breaks. We do not use client information to advertise, and we do not sell personal information.

Only the vendors that make the product work, each handling data under contract and only as needed: cloud hosting and database (Vercel, Supabase), payments (Stripe), text messaging (Telnyx), email delivery (Resend), and calendar sync (Google, only if an artist connects it). We also disclose information if the law requires it, or to protect someone’s safety.

We keep information for as long as an artist’s account is active. An artist can delete a client record at any time, which removes that client’s details, notes, and photos. Artists may request deletion of their whole account by emailing care@samirastudio.com; we remove it within 30 days, except records we must keep for tax or legal reasons.

Clients may ask their artist to correct or delete their information, stop texts by replying STOP, or contact us directly at the address above. Depending on where you live, you may have rights to access, correct, delete, or port your information — write to us and we will honor them.

Data is encrypted in transit and at rest with our infrastructure providers, access is restricted, and client photos are private by default — shared only through a link the artist chooses to send. No system is perfect; if a breach affects you, we will tell you.

The service is for professional use by adults. We do not knowingly collect information from anyone under 13.

If this policy changes materially we will update the effective date above and notify account holders by email.